What Is Go Gab?
Go Gab is a platform for employees to identify what parts of their conversational skills are holding them back from success.
Who Uses Go Gab?
For sales and customer support, when you are new to a role, new to an industry, or just new to a company, your employer wants to prepare you for people. They will have some documents or coursework, some awkward role-plays with a senior leader, maybe some old transcripts to go through, then you'll be facing customers and risking revenue.
Go Gab takes this data and creates artificial customers powered by AI. This allows you to scalably experience real customer scenarios and receive impartial feedback without risking company revenue.
How Do Companies Use Go Gab?
Companies use their body of prior conversations or simply an ideal customer profile to create an experience and evaluation. They allow their employees to login to Go Gab through a single-sign-on identity provider and access specific workshops. The resulting evaluations are reported back through either SCORM 2004 or cmi5 standards.